Updated on 24/06/2025
1. Introduction
This document outlines the goods delivery policy for Allmarketing, ensuring compliance with the laws of Estonia, specifically addressing the delivery of digital services.
2. Definitions
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Client: Any individual or entity that enters into an agreement with Allmarketing for the provision of digital marketing services.
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Services: Any digital marketing services provided by Allmarketing, including but not limited to Social Media Marketing, One Way Link Building, Website Optimization, Press Release Distribution, Customer Reviews Analysis, NAP Consistency Check and Newsletter Campaigns.
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Digital Goods: Digital deliverables resulting from the services provided, such as digital content, reports, marketing materials, and other digital assets.
3. Delivery of Digital Goods
3.1. Delivery Method
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Electronic Delivery: All digital goods will be delivered electronically via email, secure download links, or cloud storage services such as Google Drive or Dropbox.
3.2. Delivery Timeline
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Standard Delivery: Delivery timelines for digital goods will be specified in the service agreement. Typically, deliverables are provided within 7 business days from the completion of the agreed-upon service tasks.
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Urgent Delivery: If expedited delivery is required, clients must inform Allmarketing in advance. Additional charges may apply for urgent deliveries.
3.3. Confirmation of Delivery
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Acknowledgment: Clients are required to acknowledge receipt of digital goods within 3 business days of delivery. This acknowledgment can be done via email or other agreed-upon communication methods.
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Acceptance: If no issues are reported within 7 business days of delivery, the digital goods will be considered accepted by the client.
4. Issues with Delivered Goods
4.1. Reporting Problems
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Notification: Clients must notify Allmarketing of any issues or defects with the delivered digital goods within 7 business days of receipt.
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Resolution: Allmarketing will review the reported issues and take appropriate action, which may include correcting the defect or providing a replacement.
4.2. Non-Acceptance
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Grounds for Non-Acceptance: Digital goods will not be accepted if they fail to meet the specifications outlined in the service agreement. In such cases, Allmarketing will work to rectify the issues promptly.
5. Compliance with Legislation
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This policy is designed to comply with the relevant laws of Estonia, including the Consumer Rights Act 2015 and other applicable regulations.
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Consumer Rights: Clients who are consumers (individuals acting outside their trade, business, or profession) are entitled to clear information about delivery arrangements and the right to remedy if digital goods are not delivered as agreed.
6. Amendments
Allmarketing reserves the right to amend this policy at any time. Clients will be notified of any changes in writing.
7. Contact Information
For any questions or to initiate a cancellation or return, clients should contact:
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Email: [email protected]
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Phone: +3726125571
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Address: 1Quagga OÜ reg number: 16972797, Harju maakond, Tallinn, Kesklinna linnaosa, Jõe tn 5, 10151